Pittsburgh, Pennsylvania
Posted: 24-Feb-23
Location: Pittsburgh, Pennsylvania
Type: Full Time
Salary: DOE
Categories:
Salary Details:
Required Education:
Internal Number: C127
Develop operations and information security strategy and plans that support the strategy of the company….Pyramid Consulting Group has a Pittsburgh client with an immediate need for an experienced COO with particular experience in healthcare technology.
Responsibilities overall include:
Build the team and infrastructure needed to deliver on strategy and plans.
Works closely with the Customer Success team to ensure that we are meeting and/or exceeding our customers' expectations.
Provide oversight of operations and information security.
The client is looking for the following background and skills:
Bachelor’s degree in business or related subject required, Master’s degree preferred.
10+ years managing call center operations required.
5+ years in the Healthcare industry, healthcare technology preferred.
Expertise in process improvement (e.g., Six Sigma), and multi-year practical experience in the implementation of process improvement.
Experience with site management, and multi-facility environments.
Experience leading the Operations function for a call center or a technology enabled service company, preferably in the health care industry.
Experience with scaling growing organizations.
Proven experience with people-centered leadership fostering a positive work environment.
Works well in a collaborative but fast paced and entrepreneurial environment.
Manages a global organization of nearly 500 employees, which is growing rapidly in the US & India.
Pittsburgh PA location
Please forward your resume directly to Lkeay@pyramid-group.com for immediate consideration.
Thank you
