Posted: 27-Feb-23
Location: Pennsylvania
Type: Full Time
Categories:
Preferred Education:
Additional Information:
SoftWriters is on a Mission to Save Lives!? As a pioneer and market leader in long-term care pharmacy technology, we are proud to develop complex software and services that help pharmacies to deliver superior patient care to the most fragile population in the U.S.?? We are passionate about building the best company, achieving the #1 Top Workplace designation in Pittsburgh.? We value quality, cultivating diverse teams, delivering successes and results, collaboration, innovation, thought leadership, integrity, teamwork, and growth.???
As we grow in size and complexity, we face some distinct challenges that require outstanding leaders and problem solvers.? Our culture and our people are our unique differentiator.? If you are seeking to join a growing team and making your mark on our noble mission, then you have come to the right place!?
Overview:
The Agile Product Owner - Associate role at SoftWriters is responsible for bringing new capabilities to the market, while supporting one or more Agile Product Owners. As an Associate Agile Product Owner, your duties will include working across product verticals understanding and analyzing customer requests and executing product release tasks. We desire for you to grow into a cross functional product expert and to be able to understand customer needs in order to translate that into software solution requirements and delivering product value with Agile Scrum teams.
The successful candidate is passionate about building innovative products that drive impact, with a laser focus on rapidly changing customer needs and market landscape. This person can manage competing priorities simultaneously, embraces complex problem-solving and believes in cross-functional teamwork to deliver exceptional results and value. This person will be part of a high-performing and talented product management team.
Responsibilities:
The essential functions include, but are not limited to, the following:
- Participate as a working team member on a Scrum Team(s)
- Understand the “big picture” of challenges impacting the customer
experience, including the technical, functional and process
considerations, to facilitate and define solutions to those challenges - Work alongside other Product Owners and Product Managers in an effort to execute on key performance indicators and the critical business objectives
- Participate in requirement gathering and document review sessions and strategic planning events
- Participate in Scrum events as a working team member
- Possess a strong customer focus to deeply understand our customers and their needs
- Facilitate meetings and forums to support communication responsibility to build a strong partnership with stakeholders
- Work with business stakeholders to identify and articulate
scope and value - Collaborate intensely with the product development team
- Define strong user stories based on customer insights
- Lead product backlog sessions partnering with business and value stream partners
- Validate customer acceptance and incorporate customer feedback
- Manage limited production releases and early product validation
- Participate in user acceptance testing (UAT) and requirements signoff
- Manage incoming customer requests for product defects and enhancements
- Manage communication between product team and support teams
- Perform administrative tasks around product release and hotfix release
- Develop and maintain an appropriately prioritized backlog of user stories under the direction of the Agile Product Owner
- Demonstrate good judgement for product development against company vision
- Reports to the Sr Product Owner
- Other duties as assigned
Minimum Qualifications:
- Bachelor’s degree in computer science, engineering, or other technology related field or equivalent experience
- Two (2) years of software product management experience or similar role
- One (1) or more years of Agile-Scrum development experience
- Critical Thinker
- Curious, detail-oriented, and a quick learner
- Attention to detail
- Excellent communication skills
- Cross-Functional Team Collaborator
- Customer Centered, Responsive Experience in gathering and interpreting qualitative and quantitative product and customer feedback
- Excellent analytical skills, with the ability to research, quickly understand, and synthesize complex, often technical problems and then articulate them into simple and clearly understood requirements
- Highly and Self-motivated with capacity to work under pressure and deliver high caliber products under tight deadlines
- Flexibility to travel for onsite meetings with clients/partners, as needed
Preferred Qualifications:
- Scrum Certification (Scrum.org or Scrum Inc.) Scrum Master, Product Owner preferred Knowledge of pharmacy management or similar health care technology solutions.
SoftWriters, Inc. is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard for race, color, religion, gender, sexual orientation, national origin or citizenship status, age, disability, genetic information or veteran status.
