eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging projects, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE.
eNGINE is hiring an IT Support Specialist for a client of ours in the Manufacturing space. This position is primarily onsite, so candidates must be local to the Pittsburgh area. No C2C.
Job Overview:
This is a professional position where the employee services the global user base and assists other members of the Information Technology organization with user problems and technical requests (help desk), and with installation and configuration of PCs, printers, mobile devices and network connectivity.
Job Requirements:
Possess in depth knowledge of PC hardware configurations, software installs, mobile device configurations and networking fundamentals.
Possess proficient knowledge of Help Desk Systems.
Possess proficient problem-solving skills with ability to organize, prioritize, and manage multiple tasks with excellent attention to detail and accuracy
Possess proficient listening and verbal communications skills to effectively communicate with end-users, IT professionals, and management personnel
Possess excellent customer service skills including courteous telephone techniques with a sense of urgency and enthusiasm
Possess cultural sensitivity, able to work with and support a global user base which may include limited English or English as a second language.
Possess ability to keep abreast with current information delivery technology and methodologies
Possess a "Team Member" mentality with complementing ability to self-motivate and work independently
Possess expert knowledge in the use of personal computers and office applications.
eNGINE is a Technical Solutions firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Successful outcomes start and finish with eNGINE.