Join a dynamic team of skilled technicians and network administrators at a state institution with exceptional benefits and opportunities for advancement. Work alongside dedicated teams that ensure the needs of Students, Faculty and Staff are met on each of our campuses.

Who We Are

Pennsylvania Western University (PennWest for short) is western Pennsylvania’s second largest university and combines the resources, programs, professors and expertise of three top institutions to create a new way to educate. Built on tradition and focused on the future, our approach means opportunities for fresh and diverse experiences are no longer confined to a single campus; they’re open to imagination.

Where We Are

California – Sprawling across 294 acres along the Monongahela River, this campus is less than one hour from the internationally renowned city of Pittsburgh, with its arts, culture, sports teams and business connections.

Clarion – Or take advantage of the scenic trails and outdoor activities on the beautiful Clarion River and nearby Cook Forest State Park.

Edinboro – The northernmost PASSHE school, Edinboro is a beautiful lakeside campus, just a 20-minute drive to the city of Erie and to the shores of Lake Erie. Enjoy local seasonal activities – Skiing, Swimming, Sailing, Fishing, Hiking, and Climbing.

The Position

Residing in the Information Technology Services (ITS) department and reporting to the Director of Technology Infrastructure, the Network and Telecom Manager leads the Network and Telecom Team serving all three PennWest University campuses (California, Clarion, Edinboro). The ITS department promotes team-oriented collaboration and open communication, and the Network and Telecom Manager position is instrumental to our success.

Example IT projects for the Network and Telecom Manager position might include …

· Working with ITS management and other stake holders to define long term technology plans.

· Leading efforts to upgrade core, distribution, and edge network hardware.

· Provide expertise to improve resilience of network services including WAN, Internet, Internet2, and other critical user-facing areas.

· Lead lifecycle upgrades Wireless Control Systems and Access Points

Other responsibilities and duties for the Network and Telecom Manager position include …

· Providing direct support for end-users including faculty, students, and staff

· Leading Network and Telecom team meetings, setting priorities, and prioritizing deliverables.

· Maintaining deep expertise in advanced networking (wired and wireless) and routing protocols and services.

· Creating network and telephony related documentation

· Managing Telephony and VOIP services

· Troubleshooting wired and wireless network issues

The Benefits

Competitive Salary
Excellent Health Benefits
Wellness program
Flexible workplace/remote hours
Retirement Benefits
Tuition Waiver

Minimum Qualifications

A Bachelor’s degree in Information Systems or a related field
Completion of a successful campus interview
Demonstrable knowledge of project management
Excellent interpersonal, written, and oral communications skills

Preferred Qualifications

Six months of network support experience (internships acceptable)
Strong team, communication, and project skills
Expertise with the configuration, development and support of Cisco, Alcatel/Lucent, Aruba network equipment
Knowledge of firewall and VPN configuration

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About PennWest University

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