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Federated Hermes
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IT Operations Support Analyst II
Description:Our client has an immediate need for an IT Operations Support Analyst II, who will be responsible for performing various functions such as following and developing operational processes and procedures, ensuring that all IT services are and providing 24x7 helpdesk desk supportRequirements: Experience working in an IT environment with an emphasis on Service Desk and Operations Management 1-2 years experience with Control-M or other scheduling packages Experience with ITIL Methodologies A+ certification or equivalent Ability to understand job dependencies, predecessors, and successors and assess the impact of modifications to Control-M schedules Th
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