The Computing Services central IT department provides services that have a strategic impact on university goals. We make service decisions based on interaction and valuable input from colleagues engaged in the education, research, and administration efforts of the university. We are a learning organization and approach successes and mistakes as a learning experience to continually cultivate a culture of intelligent risk taking. We want to hire versatile team members who are inspired and passionate about their work. Join us and be part of a team committed to excellence, innovation, diversity, team and individual growth.

CMU’s Computing Services department is searching for a AV Principal Departmental TEF Technician. This is an excellent opportunity for someone who thrives in an interesting and challenging work environment. You will contribute to the department by leading the set-up, management, and maintenance of audio-visual equipment that support University events on and off campus, also resident equipment associated with technology enhanced facilities. Ensure all of the audio-visual presentations and equipment is configured, setup correctly, operates smoothly, and is taken down and stored properly. Position will be responsible for fulfilling orders for Event services. This position may be a subject matter expert that is responsible for the temporary installation, maintenance, and repair of AV equipment. Expert knowledge to repair equipment, maintain a catalog of equipment the organization owns, set up and operate equipment during events and demonstrations, etc. Provide support for live presentations, distance learning and audio/video conferencing. This role will work University faculty, staff and students, and may work with outside vendors and non-university contractors for the implementation and support of AV equipment. Train, mentor and coach other Media Services equipment technicians. Teach others to operate equipment and document processes and services the department offers.

Your core responsibilities will include:

• Assists management with the coordination of delivery, set-up, operation and retrieval of A/V equipment that is used for University events.

• Leads in the process of inventory and inspection of departmental equipment. Locates and retrieves missing equipment. Consults and recommends on the purchase of AV equipment to replace or be added to equipment inventory.

• May film video productions.

• Trains and instructs students, staff and/or faculty on operation of A/V equipment and helps troubleshoot if necessary.

• Other duties as assigned.

Flexibility, excellence, and passion are vital qualities within Computing Services. Inclusion, collaboration, and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

Qualifications:

• Associate's Degree

• Strong oral and written communication skills

• Strong problem-solving and reasoning skills

• 3-5 years of relevant work experience

Requirements:

• Successful background check