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VP/Director, Digital Operations
We are seeking an experienced and process-oriented Senior Digital Product Manager to lead our digital “run the bank” team in Pittsburgh, Pennsylvania. In this role, you will be responsible for overseeing the maintenance and optimization of our digital channels, including online banking and account opening, with a focus on analytics, product management, and operational excellence. This is a hybrid position. Competencies: •Operational expertise: Drives process improvement, issue resolution and quality assurance efforts to ensure continuous improvement.•Analytical: Utilizes data-driven insights to analyze digital product performance, identify areas for improvement, and drive data-informed decision-making within the digital team.•St
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