Description:

Our client has an immediate need for an Information Security Engineer. The ideal candidate will have experience using Microsoft Office tools for data analysis and reporting, familiarity with ITSM tools like Cherwell and ServiceNow, and a strong understanding of user provisioning/deprovisioning processes. You will work to ensure smooth access management processes, resolve issues, and maintain systems according to defined processes.

Responsibilities:

• Utilize Microsoft Excel and other Office tools to create reports, perform data analysis, and support daily tasks.
• Manage tasks and workflows using ITSM tools such as Cherwell, ServiceNow, and SharePoint.
• Review and analyze reports to determine necessary actions, ensuring proper follow-up according to established procedures.
• Work independently, managing tasks with appropriate guidance and supervision as required.
• Provide excellent customer service by following up with users to resolve outstanding issues and escalating when necessary.
• Perform Active Directory user provisioning and deprovisioning, ensuring timely and accurate account management.
• Support access management processes, and monitor access controls and permissions across platforms.
• While not required, experience with Sailpoint, Varonis, and Delinea (formerly Thycotic) is a plus.
• Work with team members to support IT access auditing and certifications.

Skills and Abilities:

• Proficiency in Microsoft Excel and other Office tools for reporting and data analysis.
• Familiarity with ITSM tools (e.g., Cherwell, ServiceNow) and SharePoint for work management and documentation.
• Strong ability to review reports, take action as necessary, and follow up in a timely manner.
• Capable of working independently while adhering to established guidelines and processes.
• Excellent communication skills with the ability to follow up on customer issues and escalate when needed.
• Prior experience with Active Directory user provisioning and deprovisioning.
• Experience with identity management tools such as Sailpoint, Varonis, and Delinea (FKA Thycotic) is a plus.

Qualifications:

• 2+ years of experience in IT support or a related field.
• Experience with ITSM tools and access management processes.
• Prior experience in user account management and system administration, particularly with Active Directory.
• Strong analytical, problem-solving, and organizational skills.
• Ability to learn and adapt to new systems and tools.

Preferred Qualifications:

• Experience with access management or IT auditing processes.
• Familiarity with additional tools in access control or identity management.

Why Work for ConsultUSA:

• ConsultUSA offers competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees
• ConsultUSA hosts several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees
• We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams
• ConsultUSA offers Business Analysis and Project Management training through our Project Management Institute (PMI)® award-winning sister company, PMCentersUSA

How to Apply:

To submit your application, please click the “Apply Now” button located at the top and bottom of the page.

ConsultUSA is committed to providing equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, pregnancy, ancestry, or status as a covered veteran as well as any other prohibited criteria under any applicable federal, state, and local laws applicable to ConsultUSA.

For a complete listing of all ConsultUSA jobs please visit www.consultusa.com

About ConsultUSA and PMCentersUSA Solutions Provider

Founded in 1997, ConsultUSA specializes in Project Management and Business Analysis focused IT positions within various industries. We also offer challenging technical engagements in Application Development, Data Warehouse/BI, QA, & Network Engineering. We are partnered with solutions company PMCentersUSA, a world-class consulting/training organization distinguished as a PMI® award winner and federal GSA-approved supplier. Together, we offer remarkable career choices for talented individuals to assist our many clients with their IT project-based needs, strategic business projects, and organizational improvement initiatives. For salaried employees, we offer a range of outstanding benefits, including; Healthcare Insurance (medical, dental & vision), 401K Savings Plan with Employer Matching, Short- and Long-Term Disability, Life Insurance, Paid Holidays, Paid Time Off, and Industry Certification cost reimbursement. Once you’re on board, a dedicated Account Manager will work with you to identify specific goals to help you advance in your career and provide you with cost-free enrollment in our professional development courses provided by our partner, PMCentersUSA.

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