This is a year-round internship where you may be scheduled to work 20 – 25 hours a week, Monday through Friday. This internship is designed to give you real life work experience as you will work alongside experienced IT professionals. This is an in-person position.

Principal Activities and Duties:

•Install and configure PCs for use in the back office.
•Assist with the installation of hardware in the back office.
•First level technical support may include, but not be limited to: cloning workstations, racking hardware, and moving computer equipment.
•Troubleshoot, diagnose, and resolve hardware and software problems.
•Provide high level technical support for back-office desktops.
•Perform routine hardware and software upgrades.
•Receive professional training and mentoring that will lead to transferable work experience.
•Work in a supportive, team-oriented environment.
•All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Qualifications:

•Completion of 1 year of college/technical school and currently active and working toward a degree.
•Experience in PC repair strongly preferred.
•A working knowledge of Ethernet and TCP/IP.
•A strong commitment to customer service.
•Occasional availability to work after hours and weekends.
•Occasional overtime may be necessary to accomplish group goals.
•Must be able to lift 20 pounds.

About Dollar Bank

For more than 169 years, Dollar Bank has grown to become a large, full service, regional bank committed to providing the highest quality of banking services to individuals and businesses. As an independent community bank, we can focus on our customers and communities. Every day we invest in our employees by providing an inclusive atmosphere that fosters growth and career development. We strive to empower our customers to succeed in every aspect of their financial lives through our personalized banking products and services. We aim to inspire and support our communities by providing resources that promote economic development. Our customer-centric approach, along with exceptional service, drives our mission and energizes our future growth. Dollar Bank is the largest mutual bank in the country and operates more than 90 locations throughout Pennsylvania, Ohio, and Virginia with over 1,500 employees. Dollar Bank (www.dollar.bank) is headquartered in Pittsburgh, Pennsylvania.

Connections working at Dollar Bank