This position can be performed remotely. 

Responsibilities:

• Creates Process Flow documents
• Create for measurables and tracking project
• Compiles project data and reports on status of key projects to management
• Consult with management and customers regarding product feasibility and viability of network infrastructure plans and designs and includes emerging technology and product supportability into design and implementation
• Provide team with data analysis digital collaboration, experience, O365 upgrades 160K machines that needed to be upgraded prior to user migration to Office 365, and review and analysis of user information to schedule weekly migrations.
• Serve as liaison between network engineers, development team and customer management.
• White glove treatment for ELT O365
• Provide advanced support for the diagnosis and resolution of complex problems to ensure minimal disruption of mission-critical systems and applications.
• Coordination of migration issues/concerns with Service Desk, and other groups impacted by both machine upgrades and user migrations
• Support Google Workspace
• Oversight and technical project management of workstreams which focus on Unified Endpoint Management solutions such as Microsoft Endpoint Manager (SCCM, Intune, Co-management, Windows Autopilot, Azure Active Directory).
• Provide analysis and recognize areas of potential risk, schedule slippage.
• Work with several cross functional teams and organizations
• Be able to create content, PowerPoint or executive or peer presentable material without extensive rework by others.
• Track actions, record detailed meeting minutes, assign, and follow up with responsible parties and stakeholders on action plans.

Qualifications:

• Be able to create content, PowerPoint or executive or peer presentable material without extensive rework by others.
  A minimum of 8 – 12 years’ relevant experience plus a degree from an accredited College/University in the applicable field of services is required. Four additional years of relevant experience in lieu of a college degree is required.

Additional Provisions:

• Pass a client mandated clearance process to include drug screening, criminal history check and credit check
• Must be US Citizen or US Permanent Resident.
• Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)

About Tier One Technologies, LLC

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